Tech Support

Having trouble accessing our online broadcasts? Below are a few troubleshooting tips:

• Reload (refresh) the page in your browser
• Try a different browser (church online is best experienced in Safari on a Mac or Firefox on a PC)
• Restart your device
• Try a different device (computer, phone, TV, etc.)
• View the broadcast on Facebook Live or YouTube Live instead
• If you missed any part of the Mass, it will be available to view on demand on our YouTube page immediately after Mass ends

Our livestream is primarily volunteer-run so thanks for your patience and flexibility as we make incremental improvements over time and train new ministers to serve in our creative tech ministry. We are constantly making tweaks to our lighting, cameras, and worship environment. Have more questions? Want to serve on our creative tech team? Running into a tech problem not solved by the tips above? Send us a note at tech@newroadscatholic.org.